Liability Policy
Pluto's Palette has done extensive research and testing of products including the materials used and the actual craftsmanship. That being said, there can be gear failures that are beyond our control (i.e. defective hardware, hardware breaking, accidents). We regularly receive and implement feedback from customers to continually improve our products and ensure customers are receiving safe and effective gear.
Please use your best judgement when purchasing for your dog by utilizing things like safety straps, tracking devices, upgrading hardware where applicable. Close supervision is also recommended with any pet gear used. While items are designed for day-to-day use and can even be great options for working dogs, they are not designed for substantial pulling sports or activities and are not recommended for unsupervised use.
Pluto's Palette and its owner cannot be held responsible for an injuries, damages, or accidents that results from use of gear. This includes but is not limited to misuse of our products, accidents with proper or improper use, defects or failure in the hardware or the manufacturing process, or due to dog behaviour (chewing, pulling, lunging etc.). Please inspect your gear regularly for defects and replace as needed. By purchasing and using Pluto's Palette's products, customers assume all responsibility and liability. When purchasing our gear you are acknowledging and accept our Liability Policy.